At Space Pulse Technosolutions Pvt Ltd., we strive to provide you with a seamless shopping experience. We understand that sometimes circumstances may require you to cancel your order or seek a refund. Please review our cancellation and refund policy below:
Order Cancellation:
Cancellation Period: You may cancel your order within 24hours of placing it. After this period, the order may have already been processed and cannot be cancelled.
Cancellation Process: To cancel your order, please contact our customer support team which is mentioned in our website with your order details.
Refund Eligibility: Orders cancelled within the specified cancellation period are eligible for a full refund. However, orders that have already been shipped or processed cannot be cancelled.
Refund Policy:
Refund Process: Refunds will be processed within 07 business days after the cancellation request is approved. The refund will be issued to the original payment method used for the purchase.
Refund Eligibility: Refunds are provided under the following circumstances:
Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately for a refund or replacement.
Incorrect Product: If you receive an incorrect product due to an error on our part, we will issue a full refund or send the correct item at no additional cost.
Non-Delivery: If your order is not delivered within the specified timeframe and it’s determined to be our fault, you will be eligible for a full refund.
Refund Contact: To request a refund or inquire about the refund status, please contact our customer support team where the contact details are mentioned in our website
Policy Changes:
www.shop.spacepulse.co.in reserves the right to modify or update this cancellation and refund policy at any time without prior notice. Please review this policy periodically for any changes.
By placing an order with us, you acknowledge that you have read, understood, and agreed to our cancellation and refund policy.
If you have any questions or concerns regarding our cancellation and refund policy, please contact us at info@spacepulse.co.in
Need help?
Contact us at info@spacepulse.co.in for questions related to Cancellation and Refund Policy